Learn Smart Driving School Terms and Conditions

A Few Rules for Learning to Drive With Us

Fitness to Drive

1. You must hold a current driving licence. (UK provisional, UK full or international driving permit)
2. You must be able to read a number plate at a distance of at least 20 meters.
3. We reserve the right to terminate a driving lesson if we suspect that you are unfit to drive due to the effects of alcohol or drugs (prescribed or otherwise), or any other condition that may cause your driving to be unsafe. The lesson fee will remain payable.

Cancellations

4. A minimum of 48 hours notice is required for changing or cancelling a driving lesson.
   1. if a lesson is cancelled within this period the lesson fee may become payable
   2. the lesson fee will become payable if you fail to attend a driving lesson
   3. if a driving lesson is cancelled by your driving instructor, the instructor will rearrange a replacement and may offer some compensation
5. in the event that your driving instructor is late due to unforeseen circumstances
   1. where possible, the delayed time will be added to the end of the driving lesson to give you the full driving lesson
   2. the delayed time will otherwise be added to a future driving lesson of your choice

During Lessons

6. the instructor will meet the customer at the agreed location and time. If the customer is more than 15 minutes late, the lesson may be cancelled and the lesson fee may become payable
7. the use of mobile phones during lessons is prohibited. Mobile phones should be turned off or on silenced for the duration of the lesson. please discuss these arrangements if you are expecting an urgent call
8. our instructors will only teach on a 1 to 1 basis unless the customer requested in advance to be accompanied. Extra people in the car may be a detriment to the driving lesson

Special Offers

9. our introductory offer is only available to new customers providing they have not already have a driving test appointment booked
10. your driving instructor may offer a reward for new customer introductions, such as offering you a free hour when your friend starts taking lessons
11. special offers may be amended or withdrawn at any time without notice

Gift Vouchers

12. gift vouchers are valid for up to 6 months from the date of purchase, or to a date agreed upon at the time of purchase.
13. a refund of the purchase cost of a gift voucher must be claimed within 28 days of purchase

Block Bookings

14. block booking of up to 10 hours are valid for 6 months from the date of purchase. 
15. block bookings of over 10 hours are valid for 12 months from the date of purchase.
16. refunds must be claimed within 28 days of purchase.
17. partial refunds will be calculated as follows: Original purchase – Card Processing Fees – £10 administration fee – hours used(charged at standard hourly rate). Remaining monies will be refunded to the original payer.

Driving Test

18. our driving instructor must be satisfied that you have attained a reasonable driving standard before they will allow their car to be used for a driving test. 
19. On test day you must take at least one tuition before the driving test, there is a charge of 1 hour to cover the use of the car for the driving test.
20. in the event of an insurance claim being made due to an incident during your driving test, you may be asked to pay the insurance excess.
21. if your driving test is cancelled due to examiner illness, you may be able to reclaim expenses from the DVSA. The DVSA will rearrange your driving test and lesson fees will remain payable.
22. if your driving test is cancelled due to bad weather, you will not be able to reclaim expenses from the DVSA. The DVSA will rearrange your driving test and the lesson fees will remain payable.

Limitation of Liability

23. your driving instructor and/or Learn Smart Driving School are not liable to you for any loss or damage caused where, and to the extent that:
    1. there is no breach of legal duty owed to you by the relevant person or body
    2. such loss or damage is not a reasonably foreseeable result of such breach
    3. any such loss or damage, or increase in the same, results from any breach or omission by you
    4. any such loss or damage results from circumstances or matters outside of the reasonable control of the relevant person or body
24. your instructor and/or Learn Smart Driving School shall not, in any event, be liable for the losses relating to any business interests you may have including, without limitation, lost profits, lost earnings, loss of opportunity or business or business interruption
25. Learn Smart Driving School is not party to the contract for driving tuition, which is between yourselves and your driving instructor.
26. we cannot be held liable for monetary transactions made between yourselves and your driving instructor

Instructor Conduct

27. all our driving instructors follow the latest guidelines as laid out by the DVSA
28. all our driving instructors are regularly checked by the DVSA to be fit and proper persons for providing driving lessons
29. all our driving instructors will provide a professional service to the highest standards
30. if you are unhappy with the conduct of one of our driving instructors, please email learnsmart.uk@gmail.com

Cookies

31. We may use website cookies to enhance your experience whilst browsing our website. We do not track or pass on any information to any third party. We may also cache information with you to speed up browsing and reduce your data usage. Please contact us if you have any concerns about internet safety whilst you are visiting our website. We serve our whole website over a secure https connection, you will see the padlock in the address bar.

Data Protection

32. Online Booking – you agree to provide sufficient information that our driving instructors know where to meet you and how to contact you.
33. Online Payment – you agree to provide sufficient information to verify that you are the card holder or have their permission to make a payment
34. Information Security – all information is held securely with our service providers, al of whom are fully compliant with all data handling regulations